At AIRCARE, excellence is every day. If you are committed to service excellence and have the relevant experience, we invite your application for the position of Sales Coordinator.

Key Responsibilities:

• Coordinate and support the sales team with the preparation of proposals, quotations and sales documentation
• Maintain and manage the company CRM system, ensuring all opportunities, proposals, agreements and customer interactions are accurately recorded and kept up to date
• Make customer calls, to follow up on service/project work, record and report findings
• Track and actively follow up on the status of all proposals and agreements, ensuring timely progression and close-out
• Maintain visibility of all active sales opportunities from initial issue through to award or closure
• Coordinate the transfer of awarded work from Sales to the relevant delivery teams, ensuring all documentation is complete, accurate and properly communicated
• Conduct structured Customer Assurance, Review and Evaluation (CARE) calls following completion of service or project work, documenting feedback, maintaining records, and identifying, tracking and ensuring completion of any required follow-up actions
• Maintain a log of CARE call outcomes and provide summaries or trend reports to management as required
• Provide administrative and coordination support to senior management, including preparation of documentation, scheduling and organisation of meetings or events
• Field incoming enquiries, respond to routine matters, and ensure communication is directed to the appropriate team member in a timely and professional manner
• Develop and maintain organised systems for tracking sales-related documentation, correspondence and follow-up actions
• Provide cross-functional support to other departments along with research and administrative support to other departments as required during periods of absence
• Provide administrative support with customer account follow-up and account-related queries as required