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The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and act upon them where possible. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. Responsibilities include creating a safe workplace, following company policies and procedures, and maintaining professional standards in appearance and communication.
Requirements
Education: High school diploma or G.E.D. equivalent. Related Work Experience: 6-months related work experience required. Supervisory Experience: No supervisory experience. License or Certification: None.
Salary
Not specifiedBenefits
Not specified
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