Credit Recovery Manager

Deadline: 7 days

Permanent

Full-time

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The Credit Recovery Manager actively manages the Bank's problem loan book and minimizes any potential losses. The incumbent will be required to be creative, designing strategies which acknowledge borrowers' circumstances and local influences while maintaining the primary objective of protecting the Bank. The Credit Recovery Manager will manage specified delinquent and non-performing loans and loan projects as required. Under the direction of the team lead, the Credit Recovery Manager performs a broad scope of functions required to assess and mitigate the Bank's risk including analyzing borrower financial statements, collateral assessments, financial restructures and borrower collection calls and negotiations. They must have demonstrated experience with lending, collections and/or recoveries to aid in the reduction of delinquencies and non-performing loans through structuring payment plans, negotiating repayments and/or workout arrangements. Key Job Accountabilities: Responsible for effectively reducing delinquencies and maximizing recovery on non-performing loans and Credit Cards. Performs collection and recovery activities on an assigned portfolio with fully documented updates that include but are not limited to: requesting and analyzing borrowers' personal financial statements, following up to maintain repayment plans, recommending workouts or legal action supported by a memo highlighting any potential risk the Bank may experience. Successfully negotiates workout terms or recommends next steps to mitigate risk and loss to the Bank when dealing with high-risk complex loans which may include various stages of legal proceedings. Prepares memos summarizing credit recovery activities. Addresses and resolves borrower issues and concerns in a professional manner and according to company policy and departmental standards. Maintains accurate records of interactions with borrowers, ensuring all notes are captured on the borrower file and in the Bank's system. Demonstrates thorough knowledge of all collateral types, including legal descriptions and document types and working knowledge of underwriting practices. Writes credit presentations, prepares and reviews restructures. Provides support for the Asset Remediation department's objectives, which may include 1st level escalation support for the Credit Collections team, cosigning paperwork, producing various standard letters, monthly reports, filing and ad-hoc projects as required. Any other duties as reasonably requested.

Requirements

Associate's Degree or equivalent relevant work experience. A minimum of 3 years' experience working in a fast-paced lending, collection, or workout environment. Must be a fast-learner and team player who can work with limited supervision in a busy environment. Ability to multi-task, excellent oral and written communication skills and superior relationship management skills. Proficiency in Word, Excel and FDR is a pre-requisite.

Salary

Not specified

Benefits

Professional Development

How to Apply

Please submit a detailed cover letter and resume no later than April 6th 2026 to: Human Resources Department 25 Reid Street, Hamilton HM 11 P.O. Box HM 665, Hamilton HM CX Email: jobs@clarienbank.com

Contact InfoClarien Bank Limited

25 Reid Street, Hamilton HM 11 P.O. Box HM 665, Hamilton HM CX

jobs@clarienbank.com

441 296 6969

Website

Application Deadline

Apr 5, 2026

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