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Office of the Auditor General is hiring an

It Technical Support Officer

Deadline: 2 days
Permanent
Full-time
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Applications are invited for the position of IT Technical Support Officer in the Office of the Auditor General. The successful applicant will report directly to the IT Support Manager and will assist in maintaining our IT infrastructure, including servers, networks, and hardware. You will also provide technical support to employees, troubleshoot IT issues, and ensure the security and integrity of our data systems. Additionally, you will assist with software updates, backups, implementation of new technologies to enhance our operational capabilities and any other duties as necessary. Key Duties and Responsibilities include diagnosing and resolving technical issues on network, desktops and servers, maintaining a safe and secure work environment, installing and configuring computer hardware, software, systems, networks, printers and scanners, responding to service issues, documenting network problems, monitoring and repairing equipment, performing performance reporting, developing relationships through effective communication, conducting user training, assisting in maintaining IT inventory, and maintaining confidentiality regarding network information.

Requirements

Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, and Network Administration or related field preferred. Microsoft Certification not required but a plus. 3+ years of hands-on experience in IT. Knowledge of virtualization technologies (e.g., Hyper-V, VMware) and cloud-native services would be an asset. Excellent problem-solving, communication, and project management skills. Strong reading, writing and verbal communications skills. Capable of working independently as well as part of a team. Flexibility to work outside working hours as needed, including some evenings/weekends. Required Competencies, Skills and Abilities include strong knowledge of network infrastructure and enterprise software applications, experience with information security practices and risk management, proficiency in various operating systems and security protocols, and strong communication and interpersonal skills.

Salary

$90000 - 100000

Benefits

Not specified
Office of the Auditor GeneralNo contact information available
Feb 5, 2026

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