Front Desk/concierge, Full-time Waiter/waitress And Duty Manager
Deadline: 9 days
Permanent
Full-time
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Our client, The Royal Bermuda Yacht Club, is currently seeking a Front Desk/Concierge, Full-Time Waiter/Waitress and Duty Manager. Front Desk/Concierge: The successful incumbent will manage restaurant bookings via telephone and email in a timely and efficient manner, coordinate events and reservations, ensuring seamless communication between the Club's members and catering clients. Assist members with international and overseas reservation requests, as well as manage and respond to incoming emails, and provide accurate exceptional service and maintain a welcoming, polished presence at the front desk. Full-Time Waiter/Waitress: Candidates must have a minimum of three years' experience in food and beverage service and possess knowledge of cocktails and wines. Skills in silver service are an asset. Proficient in use of POS systems a must. Hours of work are Monday to Sunday and will include breakfasts, lunches and dinners, split shifts evenings, weekends, and public holidays. Duty Manager: The successful incumbent will oversee daily Club operations and ensure exceptional guest experience. This is a key leadership role that combines operational oversight, team supervision, and hands on hospitality service. Duties and Responsibilities: Open and close the Club, ensuring the safety and security of the building. Supervise all daily operations and act as the primary point of contact during assigned shifts. Serve as a waiter during daytime service, delivering high quality hospitality standards. Check guests into their rooms, providing a warm and efficient welcome. Set up and break down event spaces, involving regular heavy lifting. Lead and supervise the Food & Beverage team, ensuring smooth service delivery. Configure AV and meeting room technology, requiring strong IT proficiency. Audit Food & Beverage operations, ensuring accuracy, compliance, and proper reporting. Maintain a professional, organized, and guest focused environment at all times.
Requirements
Front Desk/Concierge Minimum Skills & Experience: Minimum 2 years' experience in a similar front desk or concierge role. Exceptional communication skills, both written and verbal Strong organizational and multitasking abilities. Professional, friendly, and customer focused demeanor. Ability to remain calm and efficient in a fast paced environment. Must be willing to work evenings, weekends, and public holidays. Full-Time Waiter/Waitress Candidates must have a minimum of three years' experience in food and beverage service and possess knowledge of cocktails and wines. Skills in silver service are an asset. Proficient in use of POS systems a must. Hours of work are Monday to Sunday and will include breakfasts, lunches and dinners, split shifts evenings, weekends, and public holidays. Duty Manager Minimum Skills & Experience: Minimum 5 years of experience in hospitality. TIPS certification. Strong organizational skills and the ability to multitask in a fast paced environment Proficiency in Microsoft 365 (Word, Excel, Outlook, Teams). Strong communication, leadership, and guest service skills. Comfortable with physical duties, including heavy lifting. Knowledge of IT and AV equipment setup.
Salary
Not specified
Benefits
Not specified
How to Apply
To apply please send your résumé to jobs@expertisegroup.com. All applications are handled in a confidential manner and in accordance with Expertise's Privacy Policy, available on our website.
⚠️ HOW TO APPLY - PLEASE READ: Follow the instructions found within this job listing:
➤ The "Apply Now" Button: If visible, this link may redirect you to an external website (not BermudaJobFinder) which may require you to create an account.
➤ Direct Application: If the job listing asks you to apply directly but the contact info is missing, please search for the hiring company online to find their details.
BermudaJobFinder is a job board and does not recruit, place candidates or accept applications. Please do not reply to email alerts with your resume.