Hamilton Princess & Beach Club is hiring a

Night Guest Services Manager

Deadline: 5 days

Job Type: Permanent

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues. Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy: • Connecting guests to the extraordinary place we call home • Discovering a broad offering of career paths • Learning and thriving among a group of international hospitality professionals • Being passionate about people and attentive to the world - we are globetrotters! • Going beyond the walls of our hotel to support our community • Taking pride in our differences Then this could be THE perfect opportunity for you, and we cannot wait to welcome you. #WeAreHamiltonPrincess

Requirements

A diploma or degree in Hospitality Management is preferred. Minimum of 3 years’ supervisory experience in Front Desk / Guest Relations / Guest Services/ Housekeeping role in a luxury hotel environment is required. At least 1 year international experience in a luxury hotel is strongly preferred. Proven ability to focus attention on guest needs, remaining calm and courteous at all times. Proven strong leadership skills and the ability to motivate and lead a team to achieve high levels of service excellence is required. Demonstrated ability to discern appropriate resolutions to ensure guest satisfaction is required. Proven ability to work cohesively as part of a team in a multicultural, diverse environment. Demonstrated strong interpersonal and communication skills. Proven strong organizational and analytical skills. Proven ability to work efficiently in a demanding and fast paced environment. Energetic, enthusiastic, self-motivated and a charismatic team player. Knowledge of computerized Front Office systems required with emphasis in Micros-Fidelio based programs (Opera) and MS Office Suite is an asset. Strong work ethic, highly responsible, and reliable. The ability to work shifts, extended hours including evenings, weekends and public holidays is required.

Salary

Not specified

Benefits

Not specified

Contact InfoHamilton Princess & Beach ClubNo contact information available

Application Deadline

Oct 20, 2025

Jobs With This Employer

Guest Experience Coordinator

Housekeeping Supervisor

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