The St. Regis Bermuda Resort is hiring a

Rooms Division Coordinator

Deadline: 2 days

Job Type: Permanent

This position is responsible for supporting the front office and housekeeping teams to provide a seamless guest experience. Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Key Duties and Responsibilities include coordinating amenities, escorting guests to rooms, managing a database of guest preferences, and ensuring requests are met promptly.

Requirements

Must have a minimum of 2-3 years prior experience working as a front desk agent in a luxury hotel.

Salary

Not specified

Benefits

Not specified

Contact InfoThe St. Regis Bermuda ResortNo contact information available

Application Deadline

Oct 17, 2025

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Rooms Division Coordinator

Requirements

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