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Freisenbruch Insurance Services Ltd. is hiring a

Team Leader, Pensions & Life

Deadline: 6 days
Job Type: Permanent
Freisenbruch Insurance Services Ltd. (FIS), a local Bermudian company providing insurance, pension and broking services to both the domestic and international marketplace, is seeking a highly motivated and organized Team Leader, Pensions & Life to join their team. Reporting to the Head of Pension, Life & Investments, the Team Leader, Pensions & Life will play a crucial role in managing the Life and Pension Administration teams. This position is responsible for ensuring outstanding client service, compliance with industry regulations, and the ongoing development of team members. The Team Leader also contributes to strategic business planning aligned with company objectives. RESPONSIBILITIES: • Inspire and mentor Life and Pension administrators while providing constructive feedback for growth. • Organize regular meetings to share best practices, product updates, and departmental goals. • Assess training needs and develop plans to address skill gaps, monitoring progress effectively. • Ensure timely and accurate administration of life and pension policies, including new business processing, withdrawals, renewals, and client service. • Maintain high standards of client communication and service, resolving escalated issues promptly. • Promote adherence to company service standards across both departments. Coordinate responses to BMA and AML/KYC audit requests. • Ensure compliance with Bermuda regulations and internal policies across both Life and Pension divisions. • Support the Head of Pension Life & Investments in the development and execution of strategic business plans. QUALIFICATIONS, EXPERIENCE AND SKILLS: An undergraduate degree with a preference in business. Retirement & / investment designation i.e. FSRI, CFP, CSC, IFIC or Series 6 or 7 (or willing to complete within 18 months if candidate has significant pension experience) Minimum of 6 years in life and/or pension administration, preferably in a senior or leadership role. Strong knowledge of life insurance products and pension plan structures. • Familiarity with Bermuda's insurance and pension regulatory environment. High proficiency in Microsoft Office tools, especially Excel, Outlook, and SharePoint. Strong analytical, organizational, and customer service skills. Ability to lead teams and manage multiple priorities effectively. • Basic accounting knowledge related to receivables and reconciliations.

Requirements

An undergraduate degree with a preference in business. Retirement & / investment designation i.e. FSRI, CFP, CSC, IFIC or Series 6 or 7 (or willing to complete within 18 months if candidate has significant pension experience) Minimum of 6 years in life and/or pension administration, preferably in a senior or leadership role. Strong knowledge of life insurance products and pension plan structures. Familiarity with Bermuda's insurance and pension regulatory environment. High proficiency in Microsoft Office tools, especially Excel, Outlook, and SharePoint. Strong analytical, organizational, and customer service skills. Ability to lead teams and manage multiple priorities effectively. Basic accounting knowledge related to receivables and reconciliations.

Salary

Not specified

Benefits

Not specified

How to Apply

Interested applicants should apply in writing to:
Freisenbruch Insurance Services Ltd.
Ontru: Human Resources - Freisenbruch Insurance Services Ltd.
Thistle House, Ground Floor, 4 Burnaby Street, Hamilton, HM 11
hr@ontru.bm
236.6878
Aug 14, 2025

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