HISCOX is hiring a

Senior Operations Analyst

Deadline: 1 week

Job Type: Permanent

Providing underwriting operational support to various functions within the Hiscox business. This will include active monitoring, follow-up and resolution of contracts from submission through binding in our policy administration systems. Serve as a primary local point of contact for the London-based Underwriting Operations Manager, offering support in daily tasks and helping oversee larger-scale project deliveries. Key role in maintaining underwriting controls by monitoring data and escalating exceptions. Ensuring risk information entered into our systems is accurate and complete. This includes running accuracy reports, identifying key themes and providing solutions to minimize errors. Proactive workflow management, assisting other team members and ensuring outstanding work items are followed up on. Completing timely and accurate internal returns and reports. Understanding and complying with current operational underwriting processes and actively looking for ways to improve how we do things. Communicating with underwriters, brokers and other interested parties to address and resolve operational issues that may arise. Applying procedures and adhering to service standards to ensure regulatory, corporate and operational requirements are met. Actively contributing to the success of our business and IT projects. Providing information at the request of internal and external auditors. Offer proactive support to analysts and technicians within the operations team, fostering a collaborative and high-performing work environment across London and Bermuda offices. Liaising with analysts and technicians in the finance operations team;

Requirements

5 years+ experience in the Insurance and/or reinsurance industry. Excellent attention to detail with strong numerical skills. Good computer literacy, including intermediate/advanced Excel. Experience with reporting applications, comfortable building and updating reports in reporting software. Experience in a busy operations environment. Experience working on projects to deliver successful process efficiencies. Ability to prioritise and organise multiple deliverables in order to meet tight deadlines. Confident working unsupervised and as part of a team to achieve objectives. Excellent communication skills with confidence to build relationships at all levels, and ask questions to ensure requirements and rationale are understood. Flexible approach to work, with willingness to learn and undertake additional responsibilities.

Salary

Not specified

Benefits

Not specified

How to Apply

To apply please send your résumé to jobs@expertisegroup.com. All applications are handled in a confidential manner and in accordance with Expertise's Privacy Policy, available on our website.

Contact InfoHISCOX

Expertise Limited

8 Par-La-Ville Road Mintflower Place, 2nd Floor Hamilton, HM 08

jobs@expertisegroup.com

296-0336

Application Deadline

Aug 17, 2025

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