Operations Associate

Deadline: 9 days

Permanent

Full-time

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Our client, Axcelus Financial is seeking an Operations Associate to join the team. Reporting to the Director of Operations, the successful candidate will be responsible for ensuring successful policy onboarding, in-force administration and client support for Private Placement Life Insurance and Annuity products. Additionally, the Operations Associate will be responsible for providing administrative and day to day support for all functions related to the effective operation of Axcelus' Bermuda based carriers.Key Responsibilities: Support the end-to-end administration of Private Placement Life Insurance and Annuity policies, including policy onboarding, issuance, and ongoing servicing. Coordinate with internal teams, brokers, policyholders, banks, and service providers to ensure accurate and timely processing of policy transactions. Perform AML/KYC due diligence for new & existing policies, including client onboarding, periodic reviews, and preparation of documentation for Compliance review. Process operational transactions including wires, investment transfers, withdrawals, and other policy activity. Prepare and review policy documentation, statements, fee invoices, and broker onboarding materials. Assist with opening/maintaining investment and bank accounts associated with policies. Maintain operational records, monitoring logs, and tracking reports to support policy administration and regulatory compliance. Support internal audit processes, regulatory reporting requirements, and FATCA/CRS submissions. Develop and maintain procedures, workflows, and internal documentation to support operational efficiency. Provide high-quality client service to policyholders and their advisors while supporting the Director of Operations with day-to-day administrative and operational tasks.

Requirements

Minimum 3 years' experience in an operations, client administration, or policy administration role within insurance, financial services, wealth management, or investment administration. Working knowledge of AML/KYC requirements within Bermuda's regulatory framework. Familiarity with life insurance, annuity, trust, or wealth management structures is advantageous. Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. High level of accuracy and attention to detail in documentation and transaction processing. Strong written and verbal communication skills and the ability to work effectively with internal teams, clients, and external partners. Proficiency in Microsoft Office applications, particularly Excel. University degree in Business, Finance, or a related discipline preferred. Professional certifications such as ACAMS, ICA, or relevant insurance designations are an asset.

Salary

Not specified

Benefits

Not specified

How to Apply

Please forward a cover letter and detailed resume in confidence to Performance Solutions Limited, 16 Par la Ville Road, Hamilton.

Contact InfoAxcelus Financial

Performance Solutions Limited

16 Par la Ville Road, Hamilton

hr@psolutions.bm

441-232-5270

Application Deadline

Mar 18, 2026

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Operations Associate

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