Cambridge Beaches Resort & Spa is hiring an

Assistant Guest Services Manager

Deadline: 5 days

Permanent

Full-time

We are looking for a leader who has a passion for serving others! As the Assistant Guest Service Manager, you assist the Front Office Manager with bringing this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Dovetail + Co. standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team, and having a winning personality and a high sense of responsibility, this role is perfect for you.

Requirements

5 years of customer service experience in the hospitality industry. Enthusiastic about being in the hospitality industry. Excellent communication and interpersonal skills. Attention to detail and ability to multitask. Flexibility to work in a dynamic and fast-paced environment. Strong leadership and problem-solving abilities. Knowledge of hotel operations and guest service best practices. Maintains guest service as the driving philosophy of the hotel. Be able to demonstrate a commitment to guest services in responding promptly to guest needs in a warm friendly and efficient manner. Ensures all front office staff, including new hires, know all components of guest services and are trained to meet standards. Develops added value customer service programs. Empowers Guest Service staff to deliver guest service by encouraging and rewarding responsive guest assistance. Meets or exceeds hotel guest satisfaction measures. Ensures hotel standards and services contribute to the delivery of consistent guest service.

Salary

Not specified

Benefits

Not specified

How to Apply

Please apply with your detailed current CV or Resume’ and a minimum of two (2) recent professional (work-related) references to: Human Resources Dept., Cambridge Beaches Resort & Spa, 30 Kings Point Road, Sandy’s MA 02, Bermuda, or email: kama.simons@cambridgebeaches.com. You may also visit the Resort with your CV or Resume’ & References to complete an application form.

Contact InfoCambridge Beaches Resort & Spa

Human Resources Dept.

30 Kings Point , Sandys MA02, Bermuda

kama.simons@cambridgebeaches.com

Application Deadline

Dec 4, 2025

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