AIG is hiring a

Multinational Captive Reinsurance Service Operations - Bermuda Hub Claims Manager

Deadline: 1 day

Job Type: Permanent

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Multinational Captive Reinsurance Service Operations Bermuda Hub Claims Manager to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As Bermuda Hub Claims Manager - Multinational Captive Reinsurance Service Operations, you will work within the Claims and Reinsurance Recoverables team of the Multinational Accounts Department. You will be responsible for supervising a team in the completion. of complex account reconciliations, preparation of monthly reports and the resolution and clearance of outstanding balances, as well as completing these tasks directly for the most complex accounts. Responsibilities Include: Correspond with clients and reinsurers on outstanding balances Reconcile complex intercompany and non-intercompany statements and accounts in accordance with corporate standards and strict deadlines Handle full process of reinsurance recoveries on a range of complex accounts Maintenance of the account profile Monitoring and ensuring completeness of issuance of bills Monitoring and preparation of loss escrow adequacy Ensuring bill adjustments are cleared correctly Preparing stats as needed regarding billing KPIs Keeping abreast of major relationship issues on all accounts and intervening in communications where necessary Ensuring ad hoc requests (e.g. loss runs, audit requests) are completed and issued promptly Managing a team of claims coordinators in all day-to-day, as well as all HR-related issues Assisting staff with clearance of problem accounts/issues Communicating with clients regarding any of the above tasks Training of staff in all aspects of the above tasks Review and maintain effective internal controls Any other related duties as assigned What you will need to succeed A minimum of 10 years of experience in a multinational insurance/reinsurance environment is required Recognized insurance qualification an advantage Strong analytical abilities essential, particularly in relation to understanding of reinsurance layerings Excellent knowledge of and experience in working with Excel and Outlook Ability to find imaginative solutions to complex process issues Possess a thorough understanding of the transactional flow of losses through a global insurance network Proven experience managing direct reports and training and developing staff Must be a motivated individual who is able to work on their own initiative, produce accurate work and meet deadlines in a very demanding work environment Bachelor's degree desired. Ready to make a bigger impact? We look forward to reviewing your application. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. If your experience and ambition match the above criteria, please apply online at:

Salary

Not specified

Benefits

Not specified

Contact InfoAIGNo contact information available

Application Deadline

Oct 16, 2025

Don't miss a new job.

Subscribe to get notified as soon as new jobs are posted, plus receive helpful tips for job hunting and employment in Bermuda.

Related Jobs

Explore more finance, insurance, accounting, administration and consulting jobs in Bermuda.

Multinational Captive Reinsurance Service Operations - Bermuda Hub Claims Manager

Salary

Benefits

Don't miss a new job.

Related Jobs

Senior Financial Analyst

Aspen Capital Partners Expertise Limited

Vp, Captive Manager

Relm Insurance, Ltd.

Underwriter, Financial Lines

Relm Insurance, Ltd.

Vice President, Casualty Underwriting

Relm Insurance Ltd

Fintech Examiner

Bermuda Monetary Authority

Director Of Revenue Management

Fairmont Southampton

Actuaries

Prismic Life Reinsurance Ltd.

Reinsurance Accounting & Reporting Manager

Premia Reinsurance Ltd.

Data Analyst - Registrar Of Companies

Expertise

Senior Legal Counsel

EVEREN GROUP

Senior Financial Analyst, Aspen Capital Partners

Aspen Capital Partners

Head Of Mobile & Digicel+

Digicel

Associate

The Platinum Group Ltd.

Manager Erm - Risk & Portfolio Strategy

Conduit Re

Senior Manager Erm - Risk & Portfolio Strategy

Conduit Re

Vp, Ams Lead

Arch Capital Group

Assistant Vice President, Underwriter

Ascot Underwriting (Bermuda) Limited

Financial Controller

BERMUDA ELEVATOR SYSTEMS LTD.

Partner

Appleby (Bermuda) Limited

Account Executive, Transaction Operations

Artex

Make Your First Impression Count

Professional Resume Template

Professional Email Signature #5

Email Signature Bundle

Modern LinkedIn Banner Bundle

Professional LinkedIn Banner Bundle

Minimalist LinkedIn Banner Bundle

Lite Job Application Tracker

Job Application Tracker

Browse Bermuda Jobs by Category

Looking to land a job in Bermuda?

Essential Guides for Job Seekers

Bermuda Work Permit Job Categories Explained

Surprising Facts & Need-to-Knows About the Bermuda Work Permit System

Understanding Bermuda Work Permit Types: What Every Job Seeker Needs to Know

New jobs delivered to your inbox every weekday.