Front Office And Reservations Manager

Deadline: 9 days

Permanent

Full-time

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Responsible for the management of all aspects of the Front Desk, Bell services, Concierge, PBX, and Reservations functions, in accordance with The Reefs' high standards Major responsibilities include but not limited to: Management of daily operations of the front desk, reservations, concierge, bell services, and PBX Liaising with Club Manager for effective running of both front desks Continuous awareness and implementation of new Standards to improve and maintain the highest level of Guest satisfaction. Recruitment, training and continuous development of staff Prepare and adjust weekly work schedules in accordance with staffing guidelines and labour forecasts. Preparation and monitoring of budgets, payroll and capital expenditures Develop room sales and Revenue strategies in coordination with the General Manager. Overall management and administration of property management systems, including building of rate codes, packages and all other aspects relevant to daily operations Management of online inventory for website booking engine and other wholesalers Monitor and ensure that all cashiering procedures comply with Accounting policies and standards Sales, planning and successful execution of all special events for Guests, including group reservations and site visits Act as Manager on Duty as scheduled Pre-requisites for this post: Minimum of 3 years' experience managing and leading a front office and reservations team, preferably at a 4-star hotel or equivalent, including revenue management strategies Working knowledge of all other departmental hotel operations • Proven track record of organizational skills, forward thinking, excellent time management and the ability to plan and direct the daily operations of a busy department Computer Literate solid understanding of Microsoft Excel, Word, Outlook, and Property Management Systems. Knowledge of Springer Miller an asset Willingness to work split shifts, evenings, weekends and public holidays.

Salary

Not specified

Benefits

Not specified

How to Apply

Please collect an application from our Front Desk at 56 South Shore Road Southampton or contact gmadminasst@thereefs.bm Phone 238-0222 ext 228

Contact InfoThe Reefs Resort & Club

56 South Shore Road Southampton

gmadminasst@thereefs.bm

238-0222 ext 228

Application Deadline

Mar 4, 2026

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