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the Reef's is hiring an

Assistant Front Office Manager

Deadline: 4 days
Job Type: Permanent
A highly motivated, organized and guest orientated individual is required. This challenging position requires a friendly disposition, positive manner, high degree of self-motivation and the ability to adapt to and perform multi tasks and duties. This position involves the ability to operate a busy Front Office ensuring flawless execution to the highest standards of guest service. Major Responsibilities included but not limited to: Daily Supervision of Front Desk, Reservations, Concierge, PBX and Bell services. Recruitment, training and continuous development of staff. Maintaining and training of SOPs. Preparing weekly and monthly forecast reports. Preparing staff schedules. Processing Payroll. Planning and execution of all group bookings. Manager on Duty coverage Pre-job Requisites: Minimum of 3 years' experience as a Manager within the Front Office and Reservations Department within a luxury resort environment. Proven skills in revenue management and channel distribution management. Working knowledge of Tour Operators and On-line Travel Agencies. Proven track record of organizational skills. Ability to provide room projections and forecasts. Experience in training and development of staff. Computer Literate - solid understanding of Microsoft Excel, Word, Outlook, and Property Management Systems. Knowledge of Springer Miller an asset. Candidates with certification in Hotel Management will be given preference. Ability to work split shifts, evenings and weekends If you are vibrant, possess lots of energy, willing to go the extra mile and have a love of tourism and Bermuda - please apply.

Requirements

Minimum of 3 years' experience as a Manager within the Front Office and Reservations Department within a luxury resort environment. Proven skills in revenue management and channel distribution management. Working knowledge of Tour Operators and On-line Travel Agencies. Proven track record of organizational skills. Ability to provide room projections and forecasts. Experience in training and development of staff. Computer Literate - solid understanding of Microsoft Excel, Word, Outlook, and Property Management Systems. Knowledge of Springer Miller an asset. Candidates with certification in Hotel Management will be given preference. Ability to work split shifts, evenings and weekends

Salary

Not specified

Benefits

Not specified

How to Apply

Please collect an application from our Front Desk or contact gmadminasst@thereefs.bm. Please include two employment and character references.
the Reef's
56 South Shore Road Southampton
gmadminasst@thereefs.bm
Sep 11, 2025

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