2nd Line Support & Pos Engineer

Deadline: Today

Job Type: Permanent

On behalf of our client, Kiskadee Technology, we are seeking a highly qualified, highly motivated and experienced 2nd Line Support & POS Engineer. Kiskadee is a newly formed Bermuda IT company specializing in Point of Sales (POS) services, Networking services and IT services. Summary - The 2nd Level 1 Support & POS Engineer will focus on our customers' issues and will identify any major problems relating to code/production/software and will discover solutions that will solve issues in the best interest of clients' business. In addition to IT support, the 2nd Support & POS Engineer will also support our customer's POS needs including but not limited to installs, system configurations, and troubleshooting. Candidates will have strong problem-solving and analytical skills, proven ability to work under pressure while remaining calm. Ability to work independently and when needed within a team, be self-motivated, organized, with a proven track record in using a ticketing system, POS customer support services and network infrastructure.

Requirements

Minimum of a bachelor's in computer science Minimum 3 years in 2nd line Windows Server Support role Proven ability to document processes, procedures and solutions Experience working with systems such as Azure, Microsoft Office 365, Exchange, 3CX, networking Experience working in POS IT support Experience of working under change control Effective communication skills Proven ability to document processes, procedures, solutions Ability to manage multiple projects and meet assigned deadlines Exceptional Customer service.

Salary

Not specified

Benefits

Not specified

How to Apply

Interested candidates please submit CV and supporting references to: The Platinum Group Ltd., "Suite 302" St. James Court, Flatts Village, Hamilton Parish, FL 04, Bermuda, Tel: 441 296-4090 - email: careers@platinumgroup.bm.

Contact InfoKiskadee Technology

The Platinum Group Ltd., "Suite 302" St. James Court, Flatts Village, Hamilton Parish, FL 04, Bermuda

careers@platinumgroup.bm

441 296-4090

Application Deadline

Sep 7, 2025

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2nd Line Support & Pos Engineer

Requirements

Salary

Benefits

How to Apply

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