Senior Manager, Airport Operations And Customer Experience

Deadline: 8 days

Permanent

Full-time

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Are you an experienced leader in the aviation industry? BermudAir is seeking a dynamic Airport Operations and Customer Experience Manager to oversee and enhance our airport operations and passenger services. Based at Bermuda Airport, you'll be pivotal in setting operational standards, driving improvement programs, and integrating processes to elevate our customer experience. Key responsibilities include operations management, customer experience strategies, baggage management, systems transformation, and leadership.

Requirements

8-10 years of progressive experience in international commercial aviation. Proven track record in leading complex operational transformations. Expertise in implementing airline technology platforms. Experience with PSS (Radixx), DCS (Ink), and disruption recovery platforms is desirable. Knowledge of aviation regulations and compliance.

How to Apply

Send your CV and cover letter to: https://bermudair.bamboohr.com/careers/54

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Contact InfoBermudAir

Bermuda Airport

Application Deadline

Nov 20, 2026

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Senior Manager, Airport Operations And Customer Experience

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