The incumbent is responsible for the activities of the Shared Services Team and all administrative support relating to the operational functions of HR; including Compensation and Benefits, Talent Acquisition, HR Programs. Key responsibilities include:

• Provides sound guidance and direction to the Shared Services Team on the delivery of administrative services to HR client groups within the parameters of the HR Service Level Agreements.
• Managing the accuracy of the data contained in the HRIS and the management of monthly audits that include, but are not limited to all HR audits of HRIS, employee workforce information, electronic HR Files and data, all employment offers issued and HR Forms;
• Establishes, documents and updates the protocol surrounding all HR audits as well as the development of standards of operation and practices for the delivery of efficient administrative services to HR client groups.
• Under the leadership of the Director-HR & Operations, has overall responsibility for the preparation and production of workforce information and ensures the accuracy of data and reports for presentation to client groups.
• Responsible for the successful management of the BHB Uniform Program; Develops policies for vendor management and ensures follow through on requests to Vendor.
• Responsible for the management and reporting of the HR Risk Register and the HR Accreditation process and any follow-up actions as required.