MobileTech Ltd. is hiring a

System Administrator

Deadline: 1 week

Job Type: Permanent

On behalf of my client MobileTech Ltd. we invite interest for this office based Bermuda role of System Administrator (mid-level) - reporting to the Managing Director. This role is ideal for a mid to senior level professional with a strong foundation in systems administration, a working knowledge of networking, and a hands-on approach to technical support. You'll be responsible for managing internal IT infrastructure, overseeing depot repairs, handling support tickets, and providing on-site technical assistance to clients. Administering and maintaining Windows servers, virtualization platforms (e.g. VMware, Hyper-V), and cloud services (e.g., Microsoft 365, Azure). Key duties include: Monitoring and managing internal ticketing system, ensuring timely resolution and escalation of issues; Providing technical support to end users and clients, both remotely and on-site; Performing depot-level hardware diagnostics, repairs, and RMA coordination; Supporting and implementing client data backup solutions (e.g., Veeam, Acronis, Datto), ensuring data integrity and recovery readiness; Deploying and maintaining virtual PBX systems including call routing, SIP trunking, and endpoint provisioning; Assisting with network troubleshooting and configuration (e.g., firewalls, switches, VPNs); Maintaining system documentation, asset inventory, and standard operating procedures; Collaborating with vendors and service providers for escalated support and procurement; Participating in IT projects including system upgrades, migrations, and deployments; Ensuring compliance with security policies, data protection standards, and best practices.

Requirements

Minimum Qualifications and Experience: Relevant experience in system administration or IT support; Proficiency with Windows Server, Active Directory, Group Policy, and Office 365; Familiarity with basic networking concepts (TCP/IP, VLANs, DNS, DHCP, VPN); Experience effectively managing a ticketing system (e.g., Zendesk, Freshdesk, ConnectWise); Hands-on experience with backup systems and an understanding of how virtual PBX platforms work; Strong troubleshooting skills and customer service mindset.

Salary

Not specified

Benefits

Not specified

How to Apply

For more information, or to apply for this position, please contact me in confidence.

Mobi

Contact InfoMobileTech Ltd.No contact information available

Application DeadlineJul 16, 2025

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