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Gibbons Management Services Ltd. is hiring a

Lead Customer Service Coordinator

Deadline: 23 days
Permanent
Full-time
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Burrows Lightbourn is seeking a Lead Customer Service Coordinator. This role will ensure all wholesale customer orders are processed and delivered on time by meeting service level targets, communicating with customers about order status, and resolving any issues. Key Duties and Responsibilities include overseeing daily operations of the Order Department, managing incoming calls, offering product suggestions, assisting with customer inquiries, processing orders, assigning orders to trucks, and adhering to company health & safety policies.

Requirements

Minimum Qualifications and Experience: - Able to read and write in English. - Good communication skills. - Great attention to detail. - Effective conflict resolution. - Polite and professional phone etiquette. - Ability to work independently and within a team environment. - Ability to work extended hours, evenings, weekends, and public holidays. Required Competencies, Skills and Abilities: - Product Knowledge. - Experience with order and inventory systems. - Strong computer skills and sound working knowledge of Microsoft Office products (Word, Excel, and Outlook). - May be required to lift boxes of up to 60 lbs.

Salary

Not specified

Benefits

Not specified
Gibbons Management Services Ltd.No contact information available
Feb 27, 2026

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