Jobs in Bermuda
Court House Squash & Wellness is hiring a

Member Services & Operations Manager

Deadline: 1 week
Job Type: Permanent
The Member Services & Operations Manager of Court House Squash & Wellness is responsible for the daily operation of the business including member management and equipment, staff management and training and the day to day running of the facility. This position is a hands-on position. This individual must be service-orientated and have thorough knowledge of the fitness and wellness industry. Responsibilities: Manage Member and billing software. Manage Member Perks Program. Improve member retention. Work with and manage administration team. Retain and effectively grow corporate sales and develop new business opportunities. Complete management of staff schedules. Maintain cleanliness of physical site and ensure regular maintenance of equipment. Cover Member Service desks for vacations, sickness, lunch cover and when needed Must be familiar with and able to assume any position within the Court House Squash & Wellness companies, including but not limited to, membership desk, equipment checks, equipment and facility cleaning. Organise and manage instructor class schedule and arrange class cover. Monitor class intensity and safety guidelines of all classes. Ensuring compliance to company policies and procedures in all areas. Create a nurturing, supportive image of the company within the business community by participating in fundraisers and charitable events. Assisting in the recruitment of personnel. Develop specific plans to ensure revenue growth in all company's products.

Requirements

A minimum of three years of Management experience in the health and fitness industry. Must have strong organization background and leadership qualities. Project Management Personal Training and Group Exercise Certification will be an advantage Current CPR and AED certification

Salary

Not specified

Benefits

Not specified
Cour
Court House Squash & Wellness
Jul 18, 2025

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