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Gibbons Management Services Ltd. is hiring a

Discovery Wines Sales & Marketing Associate

Deadline: 3 days
Job Type: Permanent
Reporting directly to the Discovery Wines & Spirits Store Managers, this role is responsible for supporting the day-to-day operations of the store(s) and assisting with tasting events. The individual will ensure smooth store operations, provide excellent customer service, and contribute to the growth and success of the business. Key Duties and Responsibilities: • Deliver exceptional customer service by providing accurate product information, assisting with purchase decisions, and ensuring a pleasant shopping experience. • Maintain and continuously develop professional and technical knowledge of the wine & spirits industry and products stocked in store. • Provide delivery support in company vehicles as needed, based on operational demand. • Manage stock levels, ensuring both the shop floor and stockroom remain clean, organized, and adequately stocked. • Support regular stocktaking and assist with receiving goods and accurately recording them into inventory. • Ensure correct pricing of all products and accurate processing of transactions at the point of sale, including cash and charge accounts. • Complete end-of-day tasks such as banking reports, KPI spreadsheets, and preparing daily deposits for head office. • Monitor and maintain adequate supplies and operational materials necessary for daily store functions. • Assist with event support at store locations or customer premises, including setup, service, and breakdown; willingness to work additional hours during peak times or for tasting events (compensated on an hourly basis).

Requirements

• General High School Diploma or Certificate. • WSET Level 2 preferred (or willingness to pursue further beverage alcohol education such as WSET). • Minimum of 2-5 years’ experience in the retail or hospitality industry. • Strong customer focus with a service-oriented approach. • Must be able to work at different store locations (Hamilton, Pembroke, and Paget). • Prior experience with retail Point of Sale (POS) systems. • A good working knowledge of the wine & spirits industry. • Excellent verbal and written communication skills, with the ability to proactively engage corporate and private customers via phone, email, or in person to drive business growth. • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and email communication. • Physically capable of lifting and moving heavy cases of wine & spirits, including unloading pallets (daily requirement). • Self-motivated, results-driven, and able to work independently. • Be honest, reliable and trustworthy. • Hold a valid Bermuda Driver’s license, or demonstrate a willingness to obtain one.

Salary

Not specified

Benefits

Not specified
Gibbons Management Services Ltd.No contact information available
Sep 19, 2025

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